General FAQ
Have a question, comment, or compliment?
Please feel free to call us on 1300 633 459, submit an online enquiry, send us a message on Facebook or send through an email. We’d love to hear from you!
How do I contact customer service?
Email us info@writeyboard.com.au, call us on 1300 633 459 or chat with us on our Live Chat.
Why choose WriteyBoard?
Our specialty adhesive allows for a simple and sleek application, flush with the wall, that is a fraction of the cost of conventional whiteboards. You gain all of the performance of a superior dry-erase board and lose all of the burdens of installation like drilling holes in walls and high costs. They can also be removed and re-applied. Because we use less material our products are also much easier on the environment, pre and post production, not to mention all the paper (and $) you’ll save. Check out our iconic Writey whiteboard online now!
Why choose WriteyBoard Paint?
It’s a fantastically modern way to bring your walls to life and add functionality to previously unused space. We have revolutionised the Whiteboard Paint industry by being the first company worldwide to produce a single part solution. All other Whiteboard Paints on the market are a two part solution which requires the mixing of two separate components prior to applying. Our dry-erase paint formula delivers the ultimate in erasing performance and while being highly cost-effective and easy to install. There are also no limitations with the dimensions, so unchain the shackles of your mind and release that impulse to draw all over the walls!
Where are we located?
Our head office is located in Melbourne's suburb Preston.
Can I place an order if I'm located outside of the Australia?
Yes, we ship Writeyboards worldwide, except Antarctica. If you’d like a quote please e-mail info@writeyboard.com.au and please include your Country and Postal Code as well as an estimated order quantity.
Can we make custom sizes?
Absolutely, email us at info@writeyboard.com.au, call us 1300 633 459 or chat with us on our Live Chat to find out more
Do we offer Installation on our products?
Yes we can depending on your location. Email us at info@writeyboard.com.au or call our team on 1300 633 459 to find out more about our installation services.
Do you offer quantity discounts?
Discounts can be offered on a case by case basis and are typically reciprocal to the estimated order quantity. Please contact us for any bulk order or wholesaler enquiries.
Can I order a sample?
You bet! You can either go to the product page of the product you would like a sample of and click on "request a free sample". Otherwise contact us and just be sure to include your shipping address and mention which products you would like a sample of. Please note that paint samples are primed hardened cardboard material that have been finished with our Whiteboard Paint.
Do you ship samples internationally?
Yes, we ship our customers samples request no matter where they live!
What are Writeyboards Standard Shipping Rates?
Depending on the size of the order, shipping rates range from $0.00 to $14.95 and will not exceed $14.95. Express Postage options will attract higher shipping charges. All shipping charges are calculated in the check out process. For all orders over $250.00 shipping is Free.
How do I track my order?
Following your purchase, you will receive a shipping confirmation email that contains all tracking details and a link that will take you to the tracking status of your parcel on the shipping carriers website.
Which shipping carriers does Writeyboard use?
Australia Post or Fastway Couriers.